Last Updated: Aug 17, 2017
THIS SERVICE IS FOR ENTERTAINMENT PURPOSES ONLY. YOU MUST BE EIGHTEEN YEARS OF AGE OR OLDER TO USE THIS SERVICE. WE WANT YOU TO ENJOY AND BENEFIT FROM YOUR READING, AND OUR PSYCHICS MAKE EVERY EFFORT TO PROVIDE YOU WITH HELPFUL ADVICE. HOWEVER, THIS INFORMATION SHOULD NOT BE USED IN PLACE OF ANY RECOMMENDATIONS BY MEDICAL, LEGAL, OR FINANCIAL PROFESSIONALS OR OTHER PROFESSIONAL COUNSELORS. IT IS YOUR RESPONSIBILITY TO EVALUATE ANY INFORMATION, OPINION, ADVICE OR OTHER CONTENT AVAILABLE THROUGH OUR SITE.
Psychic Encounters® collects personal information from you when you choose to share it with us. This may include when you create an online account with us, talk to a psychic, enter contests, participate in surveys, subscribe to a service (like our horoscopes), take quizzes, post to message boards, participate in a chat room, request information from us, or otherwise contact us. The types of personal information that may be collected on these pages include name, address, age, date of birth, gender, e-mail address, telephone number, fax number, credit or debit card information, and information about your interests in and use of various services.
We do not ask for, access, or track any location-based information from your mobile device at any time while downloading or using our mobile services.
As is true of most websites, we may use technologies such as cookies, web beacons, pixel tags, scripts, log files, or local shared objects (Flash cookies/HTML5), to collect certain information about visitors to our Site and interactions with our emails and online advertisements, and to allow Psychic Encounters® to keep track of analytics and certain statistical information which enables Psychic Encounters® to improve its Site and provide you with more relevant content and advertising on our Site and other sites.
For example, we may automatically collect certain non-personal information from you, including but not limited to your, Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, unique device identifier of any of your computer(s) or device(s) that are used to access the Site, and the domain name from which you accessed the Site. We also may collect information about your use of the Site, including the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing or using the Site, the number of times you return to the Site, other click-stream or site usage data, emails that you open, forward or click-through to our Site, and other sites that you may visit.
We partner with third party advertising networks to display advertising on our Site and to manage our advertising on other sites. Some of our advertising partners, marketing affiliates, or analytics providers may use technology such as cookies, web beacons, pixel tags, log files, or local shared objects (Flash cookies/HTML5) when they advertise on our Site, which may send these advertisers information including your non-personal information.
Certain parts of our Site require cookies. You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to use certain features on the Site or take full advantage of all of our offerings. Please refer to your Web browser’s or operating system’s website or “Help” section for more information on how to delete and/or disable your browser or operating system from receiving cookies or controlling your tracking preferences.
We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Site, as well as information collected from other online sources or from third party sources (including social networks that you use to connect with Psychic Encounters®) to help us tailor our communications to you and to improve our Site.
How We Use the Information.
Psychic Encounters® may use the information we collect from and about you for any of the following purposes:
Additionally, if you use the Site to connect with third party services you authorize us to use information from and about you, on your behalf, to interact with these third party services based on your requests.
Psychic Encounters® may also share aggregate or anonymous non-personal information with third parties, including affiliated companies and non-affiliated companies, for their marketing or analytics uses.
If your personal information changes, or if you no longer desire our service, you may correct, update, amend, or remove it by making the change on your account page, by emailing our Customer Support at Privacy@psychicencounters.com, or by contacting us by postal mail at the contact information listed below. We will make every effort to respond to your request within 30 days. To protect your privacy and security, we may take reasonable steps to help verify your identity before granting access or making corrections.
If you wish to subscribe to our newsletters or other periodic emails such as daily horoscopes, we will use your name and email address to send the emails to you. You can view or change your subscription preferences at any time.
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or contacting us at Privacy@psychicencounters.com.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Psychic Encounters® is committed to handling your customer information with high standards of information security. We maintain physical, electronic and procedural safeguards that comply with federal regulations and generally accepted standards to guard your nonpublic personal information, both during transmission and once we receive it. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Site, you can contact us at Privacy@psychicencounters.com.
Our Site may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To provide comments on our blog you may need to sign in or create an account with our third party blog vendor. Please exercise caution when disclosing personal information in these public areas. To request removal of your personal information from our blogs or community forums, contact us at Privacy@psychicencounters.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We may display personal testimonials of customers on our Site in addition to ratings or other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at Privacy@psychicencounters.com.
If you choose to use our referral function to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Psychic Encounters® stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us at Privacy@psychicencounters.com to request that we remove this information from our database.
Protecting children’s privacy is important to us. Our Site is not intended for use by anyone under the age of 18. Psychic Encounters® does not knowingly collect or store personal information from anyone under the age of 18. If you have concerns about our Site or the services offered on our Site, or if you believe that your child has gained access to our Site, you may contact us at Privacy@psychicencounters.com.
827 Hollywood Way; #053
Burbank, CA 91505
Psychic Encounters® collects various types of personal information about you, both online and offline, during the course of our business relationship. Under California law, if you are a resident of California, you may make a written request to Psychic Encounters® for information about how we have shared your personal information with third parties for their direct marketing purposes during the prior calendar year, as well as a list of categories of information shared. For purposes of this California Privacy Rights notice, third parties include companies within our “family” of companies, such as those companies we own, that own us, or under common control with us. To make such a request, please send an email to Privacy@psychicencounters.com. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.